21 Awesome UX Design Quotes To Inspire Your Team

Quotes! Everyone loves quotes!

They’re quick snippets of wisdom from some of the smartest people out there. Bite sized bits of knowledge with gravitas. And most importantly, they’re great for tweeting and making you sound smart by association :)

When it comes to UX, there are a lot of really really smart people out there saying some very very smart things. So let’s let them do the talking. Below are 21 of UXBERT’s favourite UX quotes.

1. Whitney Hess (User Experience Consultant & Human Experience Coach)

“Left unchecked, technology turns people into proxies. That’s why it’s so crucial that we integrate empathy and compassion into the design process.”

2. Paul Rand (One of the most famous graphic designers of all time)

“Design can be art. Design can be aesthetics. Design is so simple, that’s why it is so complicated.”

3. Paola Antonelli (Senior Curator of the Department of Architecture & Design and Director of R&D at The Museum of Modern Art, New York City)

“Good design is a renaissance attitude that combines technology, cognitive science, human need, and beauty to produce something that the world didn’t know it was missing.”

4. Steve Jobs (C’mon, let’s not pretend like you don’t know who this is)

“Design is not just what it looks like and feels like. Design is how it works.”

5. Paul Boag (UX Consultant & expert in Digital Transformation)

“Users are not always logical, at least not on the surface. To be a great designer you need to look a little deeper into how people think and act.”

6. Susan Dray (Expert in usability, human factors, and HCI and currently Director of Publications on the Board of Directors of the Usability Professionals’ Association)

“If the user can’t use it, it doesn’t work.”

7. Will Evans (Chief Design Officer at PraxisFlow & Founder of Lean UX NYC)

“If you don’t talk to your customers, how will you know how to talk to your customers?”

8. Jakob Nielsen (Usability expert and Principal of Nielsen Norman Group)

“Usability rules the Web. Simply stated, if the customer can’t find a product, then he or she will not buy it.”

9. Frank Chimero (Design Director at Abstract & Author)

“People ignore design that ignores people.”

10. Don Norman (Co-founder of Nielsen Norman Group, former VP of Research at Apple Computer and author of The Design of Everyday Things)

“It’s not enough that we build products that function, that are understandable and usable, we also need to build products that bring joy and excitement, pleasure and fun, and yes, beauty to people’s lives.”

11. David & Tom Kelley (Founder and Partner of renowned Design and Innovation Consultancy IDEO)

“If a picture is worth 1000 words, a prototype is worth 1000 meetings.”

12. Jared Spool (Founding principal of User Interface Engineering, expert writer, research, speaker and educator on usability, design and research)

“Intuitive design is how we give the user new superpowers.”

13. Alan Cooper (Software Designer, Programmer and Founder of Interaction Design Consultancy Cooper)

“If we want users to like our software we should design it to behave like a likeable person: respectful, generous and helpful.”

14. Jony Ive (Chief Design Officer of Apple Inc)

“[the design process] is about designing and prototyping and making. When you separate those, I think the final result suffers.”

15. Jesse James Garrett (Information Architect and co-founder of Strategy and Design Consulting firm Adaptive Path)

“Problems with visual design can turn users off so quickly that they never discover all the smart choices you made with navigation or interaction design.”

16. Douglas Martin (Author)

“Questions about whether design is necessary or affordable are quite beside the point: design is inevitable. The alternative to good design is bad design, not no design at all.”

17. Steve Krug (Usability Consultant & author of Don’t Make Me Think! A Common Sense Approach to Web Usability)

“If you want a great site, you’ve got to test. After you’ve worked on a site for even a few weeks, you can’t see it freshly anymore. You know too much. The only way to find out if it really works is to test it.”

18. Dr Ralf Speth (CEO Jaguar Land Rover)

“If you think good design is expensive, you should look at the cost of bad design.”

19. Dana Chisnell (UX & User Research Consultant for United States Digital Service)

“Want your users to fall in love with your designs? Fall in love with your users.”

20. Tim Broadwater (Expert UI Designer & Certified UX Developer)

“You are not your users … the developers are not your users, and your coworkers are not your users.”

21. Douglas Adams (Quite possibly the greatest author to have ever lived)

“A common mistake that people make when trying to design something completely foolproof is to underestimate the ingenuity of complete fools.”

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