How to Design Award Winning Experiences With Customer Journey Maps
Customer experience maps are great tools for understanding where your business is falling short in your customer's eyes and how you can improve the overall experience you deliver.
Usability Engineering in Saudi Arabia: E-commerce Website Souq.com
In the first of our Usability Engineering series, we ran some quick usability tests on e-services available through the Saudi Ministry of Interior’s website. The aim was to show how even the [...]
Usability Engineering in Saudi Arabia: Ministry of Interior E-services
Usability testing shows you exactly where (and why) your customers have problems using your product. Companies that invest in usability testing see direct return on investment (ROI) through [...]
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6 UX Best Practices for Bank Digital Services
A list of 6 UX guidelines that banks should implement when designing their online experiences in order to deliver optimal customer experiences.
5 Ways Saudi Businesses Can Design the Best Customer Experience
An introductory guide for businesses in Saudi Arabia who want to improve their Customer Experience.
4 Facts About Omni-Channel Customer Experience
4 Facts About Omni-Channel Customer Experience that will help you understand how best to implement it to benefit your business.
Why Customer Experience Matters for Your Business
Customer experience is essential for the success of your business. Follow these laws and guidelines to guarantee a flourishing future for your business.
