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Automation & AI Agents

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Automation & AI Agents
LangGraph
CrewAI
AutoGen
Semantic Kernel
Automation & AI Agents
LangGraph
CrewAI
AutoGen
Semantic Kernel
Automation & AI Agents
LangGraph
CrewAI
AutoGen
Semantic Kernel
Automation & AI Agents
LangGraph
CrewAI
AutoGen
Semantic Kernel
Automation & AI Agents
LangGraph
CrewAI
AutoGen
Semantic Kernel
Automation & AI Agents
LangGraph
CrewAI
AutoGen
Semantic Kernel
Automation & AI Agents
LangGraph
CrewAI
AutoGen
Semantic Kernel
Automation & AI Agents
LangGraph
CrewAI
AutoGen
Semantic Kernel

Overview

Give every team a tireless, accountable digital workforce.

Repetitive, rule-based work is a drain on your team’s time, attention, and morale. Our Automation & AI Agents practice designs and deploys intelligent agents and end-to-end workflow automations that take over the work your people shouldn’t be doing, freeing capacity for the high-value, judgment-intensive tasks that actually require human expertise.

We go beyond traditional RPA. Using modern agent frameworks, LangGraph, CrewAI, AutoGen, Semantic Kernel, we build AI agents that can reason, use tools, maintain context, and collaborate in multi-agent pipelines. These are not fragile bots that break when a screen changes; they are adaptive digital workers that handle complexity, escalate to humans when stakes are high, and get measurably faster as they learn.

Why choose our Automation & AI Agents service?

Automation projects fail for predictable reasons: they start in IT, miss the process owners, automate broken processes, and deploy bots with no monitoring. UXBERT’s approach starts with the business, mapping real workflows, measuring real throughput, and designing automations that are built to be trusted by the people who depend on them.

We bring a full-stack perspective. Our team combines process engineering expertise with LLM engineering, API integration, and enterprise architecture, so we can connect your agents to legacy systems via hybrid RPA and LLM, to modern platforms via REST APIs and MCP, and to each other in sophisticated multi-agent orchestrations.

Every automation we build includes human-in-the-loop controls for high-stakes decisions, an agent evaluation framework measuring accuracy, cost, latency, and safety, and a production monitoring dashboard that gives your operations team full visibility from day one.

Discover more about our digital services get to know our expert team.

Our Process

01

Process Discovery & Opportunity Mapping

Task mining and structured process interviews across Finance, HR, Operations, Sales, and IT. Every candidate workflow scored on volume, complexity, error rate, and ROI potential, producing a Process Automation Heatmap and BPMN diagrams of current-state processes so stakeholders can see precisely what will change.

02

Agent Design & Architecture

For each prioritized workflow: agent architecture design selecting the right pattern (ReAct, Tool-use, multi-agent) and framework (LangGraph, CrewAI, AutoGen, Semantic Kernel). Agent tools, memory, knowledge sources, action scope, and human-in-the-loop intervention points defined before development begins.

03

Build, Test & Sandbox Pilot

Development in a sandboxed environment with a measured baseline establishing pre-automation throughput, error rate, and unit cost. Automated evaluation across accuracy, cost, latency, and safety dimensions. Pilot runs against real data in controlled environment before any production deployment is approved.

04

Production Deployment & Monitoring

Production agents deployed with full monitoring: Productivity Gain Dashboard tracking hours saved, cost reduction, and throughput against baseline. Alert thresholds for accuracy drift or cost spikes. Defined runbook for agent maintenance, prompt updates, and tool catalog management. Handover documentation for independent operation.

Your Benefits

01
Capacity returned to high-value work
30, 50% reduction in repetitive task volume across targeted workflows, freeing your people to focus on judgment-intensive work that requires human expertise, not administrative queues.
02
Measurable productivity gains from day one
Hours saved, unit-cost reduction, and throughput improvement tracked from baseline through pilot to production. ROI visible in real time, not inferred from a consulting model six months later.
03
Standardised execution at scale
Automated workflows execute consistently across branches, regions, and time zones, eliminating the variation, hand-off delays, and error rates that accumulate in manual processes, particularly in high-volume operational functions.
04
Production-grade safety and control
Every agent deployed with human-in-the-loop controls for high-stakes decisions, cost guardrails, accuracy monitoring, and a defined escalation path. The efficiency of automation without surrendering oversight.
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FAQS

FREQUENTLY ASKED QUESTIONS

What kinds of workflows are best suited to AI agents?
The strongest candidates for AI transformation are high-volume, rule-based, and data-intensive processes. These typically include document processing, approval workflows, report generation, data extraction and routing, customer query triage, and compliance checking. To ensure a data-backed approach, we utilize a structured Automation Opportunity Canvas to score and validate each use case based on its specific ROI and feasibility before committing to development.
How do AI agents differ from traditional RPA bots?
Traditional RPA automates fixed, screen-based sequences and breaks when interfaces change. AI agents can reason, use tools, handle natural language, and adapt to variability, making them suitable for workflows that involve judgment, unstructured data, or multiple systems. For legacy environments, we use hybrid RPA + LLM approaches.
How do you ensure agents don't make high-stakes decisions without human oversight?
Human-in-the-loop controls are designed into every high-stakes workflow from the architecture stage. Agents are configured with clear escalation triggers, when confidence falls below a threshold, when a decision exceeds a defined value, or when the task involves a regulated outcome, routing to the appropriate human reviewer with full context.
What frameworks and tools do you work with?
LangGraph, CrewAI, AutoGen, and Semantic Kernel for agent orchestration; LangChain, LlamaIndex, and custom pipelines for RAG and tool integration; REST APIs, MCP, and webhooks for system connectivity; and hybrid RPA tools for legacy system access. Stack selection is driven by your existing infrastructure and specific workflow requirements.
What does ongoing support look like after deployment?
We provide a handover package including the Agent Runbook, Prompt Library, Tool Catalog, and monitoring configuration. Post-deployment support options range from a 30-day hypercare period through to ongoing managed service, depending on the complexity and criticality of the workflows automated.
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